Technical Support
Do you have questions about any of the assistive technology products that Handy Tech North America sells or those for which we provide training? Just ask! Simply fill out the online support form below and someone from our knowledgeable staff will be in touch to answer your questions within 2 business days. Most questions are answered on the same day. This form is not a replacement for the telephone, just another option.
JAWS driver (32-bit)
Download of the Handy Tech Braille support for JAWS.
This versions supports all Handy Tech Braille displays. A configuration dialog allows you to configure the settings of the driver. You can start this dialog from the windows start menu or by pressing dots 1 and 8 on the Braille display, if the driver is running.
The setup also contains the new Handy Tech key mapping. In the start menu you can find a description of the new mapping and the key combination for the Braille input.
The following functions have been added or improved:
Handy Tech Braille displays with a USB-HID port are supported. A Braille display with a USB-HID port can be used without installation of additional drivers.
ATC: Enhanced determining of the end of line. Also the behavior "" causes an action only one time.
ATC protocol file for reading behavior: Every time, a protocol file is created, a time stamp is added to the file name. Older protocol files will not be overwritten.
Enhancement of the Braille input. No characters are missed.
Multiple smaller BUG fixes
Version 3.2.0.4
(Note: For JAWS 11 the driver 3.1.4.5 without USB-HID support will be installed.
For JAWS below version 6 and Windows98/ME the driver 2.8.0.4 without ATC support will be installed)
Activate the below link to download the JAWS 32 bit driver:
www.handytech.us/drivers/jfw3204b.exe
JAWS Support for 64 bit versions of Windows coming soon.
N82 and Talks Screen Reader Audio Tutorial
Free of charge: N82 and Talks screen reader audio tutorial (MP3 format).
These brief but informative lessons go a long way toward helping people who are blind or have low vision better understand the physical layout of the N82, the Talks screen reader and features of the phone itself. We intend to add more lessons over time, so check back frequently.
Support Via Messenger
Alternatively, please feel free to ask us questions over messenger. Currently, we support MSN Messenger only. Please add the following email to your MSN contacts: support@handytech.us.